Privacy Policy - IgVital

Introduction

IgVital respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect the following types of information:

Personal Information

Name and contact details (email address, phone number, postal address)
Information provided through contact forms or enquiries
Order and delivery information
Payment information (processed securely by third-party payment processors)

Technical Information

IP address and browser type
Device information
Pages visited and time spent on our website
Cookies and similar technologies (see our Cookie Policy)

How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders and enquiries
To communicate with you about products, services, and updates
To improve our website and user experience
To comply with legal obligations
To prevent fraud and enhance security
To analyze website usage and performance

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

Your consent (which you can withdraw at any time)
Performance of a contract with you
Compliance with legal obligations
Our legitimate interests in operating and improving our business

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service providers who assist with order fulfillment, payment processing, and website hosting
Legal authorities when required by law
Business partners with your explicit consent

All third parties are required to keep your information secure and use it only for the purposes we specify.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights

Under UK GDPR, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure (right to be forgotten)
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Cookies

We use cookies to enhance your browsing experience. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

International Data Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. We ensure that appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

IgVital
55 Commercial Street
Newport NP20 1LJ
United Kingdom

Email: [email protected]
Phone: +44 1633 783 914